Is your computer locked by Trojan.Ransomlock.Q? Have tried various ways but still cannot remove this loathsome Trojan horse? Then you have come to the right place. This post offers the effective guide to deal with the problem.
Trojan.Ransomlock.Q is a malicious Trojan horse that attempts to extort money from you by locking your desktop and disabling the operation of your computer. Once installed on your computer, this pesky Trojan horse will carry out a range of harmful activities which can severely slow down your PC performance and impair your system. This Trojan horse will first lock your desktop and then pop up a notification to require you to pay a sum of money to unlock your computer. Besides, the Trojan horse will modify your system settings, disable your installed security tools, and open a backdoor so as to make your computer more vulnerable to further infections. What’s worse, the malicious Trojan horse possesses the ability to record your usernames, passwords and other private information and then send to the remote hackers.
Trojan.Ransomlock.Q is a malicious Trojan horse that attempts to extort money from you by locking your desktop and disabling the operation of your computer. Once installed on your computer, this pesky Trojan horse will carry out a range of harmful activities which can severely slow down your PC performance and impair your system. This Trojan horse will first lock your desktop and then pop up a notification to require you to pay a sum of money to unlock your computer. Besides, the Trojan horse will modify your system settings, disable your installed security tools, and open a backdoor so as to make your computer more vulnerable to further infections. What’s worse, the malicious Trojan horse possesses the ability to record your usernames, passwords and other private information and then send to the remote hackers.
Usually, this Trojan horse infects your computer via various ways. It can be bundled with email attachments, freeware, shareware and videos, etc. It will quickly sneak into your computer, as soon as you download these unsafe stuffs from the Internet. To prevent your machine from being invaded by Trojan.Ransomlock.Q, you should avoid downloading anything from unauthentic sources. But if you have unluckily been infected with this nasty Trojan horse, then it is highly recommended that you remove it without any delay.
Manual Removal Guide
Step 1: Reboot the infected computer into the Safe Mode with Networking.
a. Reboot the infected computer and keep taping the function key F8 repeatedly during the start-up process.
b. Select the “Safe Mode with Networking” with the arrow keys and press Enter.
Step 2: Stop processes related to Trojan.Ransomlock.Q via the Windows Task Manager.
b. Select the “Safe Mode with Networking” with the arrow keys and press Enter.
Step 2: Stop processes related to Trojan.Ransomlock.Q via the Windows Task Manager.
a. Press CTRL+ALT+DEL together to open the Windows Task Manager.
b. Select the tab of “Processes” and then search for the Trojan horse related processes (usually named randomly).
c. Stop the malicious processes by selecting them and clicking on the End Process button.
b. Select the tab of “Processes” and then search for the Trojan horse related processes (usually named randomly).
c. Stop the malicious processes by selecting them and clicking on the End Process button.
Step 3: Delete files associated with the malicious Trojan horse.
a. Open My computer and go to the local hard disk C.
b. Search for and delete all the following files:
b. Search for and delete all the following files:
%AppData%[trojan name]toolbardtx.ini
%AppData%[trojan name]toolbarlog.txt
%AppData%[trojan name]toolbarpreferences.dat
%AppData%[trojan name]toolbarguid.dat
%AppData%[trojan name]toolbarstats.dat
%AppData%[trojan name]toolbaruninstallIE.dat
%AppData%[trojan name]toolbaruninstallStatIE.dat
%AppData%[trojan name]toolbarversion.xml
%AppData%[trojan name]toolbarstat.log
%AppData%[trojan name]toolbarlog.txt
%AppData%[trojan name]toolbarpreferences.dat
%AppData%[trojan name]toolbarguid.dat
%AppData%[trojan name]toolbarstats.dat
%AppData%[trojan name]toolbaruninstallIE.dat
%AppData%[trojan name]toolbaruninstallStatIE.dat
%AppData%[trojan name]toolbarversion.xml
%AppData%[trojan name]toolbarstat.log
Step 4: Remove the registry entries related to the Trojan horse.
a. Go to Start menu, and then select Run.
b. Type “regedit” into the command box and press Enter.
c. Search for and remove the malicious registry tries below.
HKEY_LOCAL_MACHINESOFTWAREClasses[trojan name]IEHelper.DNSGuard.1
HKEY_LOCAL_MACHINESOFTWAREClasses[trojan name]IEHelper.DNSGuardCurVer
HKEY_LOCAL_MACHINESOFTWAREClasses[trojan name]IEHelper.DNSGuardCLSID
HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerToolbar “[trojan name]”
HKEY_LOCAL_MACHINESOFTWAREClasses[trojan name]IEHelper.DNSGuard
b. Type “regedit” into the command box and press Enter.
c. Search for and remove the malicious registry tries below.
HKEY_LOCAL_MACHINESOFTWAREClasses[trojan name]IEHelper.DNSGuard.1
HKEY_LOCAL_MACHINESOFTWAREClasses[trojan name]IEHelper.DNSGuardCurVer
HKEY_LOCAL_MACHINESOFTWAREClasses[trojan name]IEHelper.DNSGuardCLSID
HKEY_LOCAL_MACHINESOFTWAREMicrosoftInternet ExplorerToolbar “[trojan name]”
HKEY_LOCAL_MACHINESOFTWAREClasses[trojan name]IEHelper.DNSGuard
Important Note: Manually removing Trojan.Ransomlock.Q is not for everyone, for it is a difficult and risky task. If you do not handle it with care, you would take risk of messing up your system. Our suggestion is that, if you are not acquainted with computer very much, you should not remove the Trojan horse manually. A better way to remove this threat will be running a removal tool to thoroughly detect and remove all malicious components from your machine.
Automatic Removal Guide
Nothing is more anguished than being infected with Trojan horse that swindles your money off and make your computer unusable. However, if you are unsure that you can manually remove this Trojan horse, using a professional removal tool would be a better option. With advanced algorithms and techniques, a powerful removal tool makes it possible to have a thorough scan on your computer and then easily and completely delete Trojan.Ransomlock.Q from your computer in only a few minutes.
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