Please help me!!! I cannot eliminateTrojan.Viknok!inf using Norton Antivirus. This nearly drives me crazy. Norton Antivirus keeps alerting me that this Trojan horse is active in the background of the system. But it cannot delete this threat. Why Norton Antivirus can detect it but cannot successfully remove it from the system? How can I get rid of this Trojan horse permanently?
Trojan.Viknok!inf is a Trojan horse which enables hackers to gain access to your computer without any authorization and connects to remote servers to download malicious files onto the targeted machine. Once this Trojan horse gets installed on your computer, it can pretend to be one of the system components to avoid detection and removal by the security tools installed on your computer. That is why most antivirus programs fail to detect it, and even some can detect it but cannot remove it completely. The Trojan horse is designed with the rootkit technique, with which it can hide itself deep in the computer system and keep itself safe in your computer. Besides, it will open a backdoor by exploiting the vulnerabilities in the system to allow other malware to get into your infected computer. Also, Trojan.Viknok!inf will download malicious files and programs onto your computer and modify system settings without consent. As soon as your computer is infected with this Trojan horse, there will be a lot of unpleasant problems occurring. For examples, users will receive regular spam emails, constant annoying error messages and frequent application malfunctions. However, the most terrible problem will be information theft. Actually, this Trojan horse is designed mainly to steal the valuable data and sensitive information from your computer. By installing a keylogger, the Trojan horse is able to record everything you type on the keyboard, and thus to steal your confidential information such as banking account details. Therefore, you must remove Trojan.Viknok!inf as soon as possible before it is too late.
Commonly, bad online habits can lead to invasion of this nasty Trojan horse. If you visit the malevolent websites or legit website that have been hacked, download and install freeware containing malicious codes, click on pop-ups from unidentified sources, open spam emails attachments or click on suspicious links, the Trojan horse will take the chance to break into your PC. Therefore, you should keep the online rules in your mind: don’t visit unsafe websites; download software or files only from trustworthy sources; ignore pop-up ads or windows; before clicking on the attachments or links in the emails sent by your friends, please confirm that the contents of the emails are safe.
Removal Instructions:
Trojan.Viknok!inf is a highly dangerous Trojan horse and it usually infects your computer through vulnerability or security program exploits. Once you find its signs on your computer, you should eliminate it immediately. You can follow the removal instructions below to remove the Trojan horse.
Option 1: Perform System Restore.
Step 1: Restart your computer. When you see something appear on the screen, please keep tapping F8 key and this will bring up the Advance Boot Options. Highlight “Safe Mode with Command Prompt” option and press Enter.
Step 2: Type “cd restore” and press Enter. Then, type “rstrui.exe” and press Enter again.
Step 3: When the System Restore window pops up, click “Next”. Select a restore point previous to the time when your computer was infected by Trojan.Viknok!inf, and click “Next”.
Step 4: Click “Yes” to proceed. Then the system restore task will start. After the system restore is finished, please restart your computer normally. Check whether the Trojan horse has been completely removed out of your computer.
Step 3: When the System Restore window pops up, click “Next”. Select a restore point previous to the time when your computer was infected by Trojan.Viknok!inf, and click “Next”.
Step 4: Click “Yes” to proceed. Then the system restore task will start. After the system restore is finished, please restart your computer normally. Check whether the Trojan horse has been completely removed out of your computer.
Option 2: Manually Remove the Trojan Horse
1) Reboot your computer and press the F8 key constantly during the start-up process but before Windows launches.
2) Highlight “Safe Mode with Networking” using the arrow keys and press Enter.
3) Right click on the taskbar and select “Task Manager” to launch the Windows Task Manager.
4) Select the “Processes” tab, find out any processes related to Trojan.Viknok!inf and kill them all.
5) Navigate to the local hard disk C, look for and remove all malicious files related to the Trojan horse.
%Temp%\random.exe
%AppData%\random.exe
%AllUsersProfile%\Application Data\random.exe
%Documents and Settings%\[UserName]\Application Data\random.exe
2) Highlight “Safe Mode with Networking” using the arrow keys and press Enter.
3) Right click on the taskbar and select “Task Manager” to launch the Windows Task Manager.
4) Select the “Processes” tab, find out any processes related to Trojan.Viknok!inf and kill them all.
5) Navigate to the local hard disk C, look for and remove all malicious files related to the Trojan horse.
%Temp%\random.exe
%AppData%\random.exe
%AllUsersProfile%\Application Data\random.exe
%Documents and Settings%\[UserName]\Application Data\random.exe
6) Click the Start menu, type “regedit” into the box and click on “regedit.exe”. This will open the Registry Editor.
7) Search for and delete all registry entries associated with Trojan.Viknok!inf.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\random
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\Backdoor:Win32/Godo.A8
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “[RANDOM]”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “[RANDOM].exe”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableRegedit” = 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\Random.exe
7) Search for and delete all registry entries associated with Trojan.Viknok!inf.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\random
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\Backdoor:Win32/Godo.A8
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “[RANDOM]”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “[RANDOM].exe”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System “DisableRegedit” = 0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\run\Random.exe
Trojan.Viknok!inf is a destructive Trojan horse that it can mess up the system files and programs once it succeeds in getting installed on the infected computer. As we have mentioned above, this Trojan horse can disguise itself as a harmless component which seems to be a legit part of the system, but actually it can perform multiple malicious tasks inside the compromised system. Once your computer gets infected by it, you may experience various unpleasant problems, such as slow PC reaction, many annoying pop-ups, cursor freeze and stop, and Windows often shuts down expectedly. It is important that you remove Trojan.Viknok!inf without any delay. You can follow the instructions above to remove this malicious Trojan horse. However, you need to be very careful during the removal process, for any mistakes would lead to severe system problems. Actually, using a powerful removal tool will be the best option. A good removal tool is able to save you much time and energy. But the most important of all, it can remove the threat without damaging your computer system.
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