Wednesday, June 11, 2014

Remove eGdpSvc.exe (Helpful Removal Tutorial)

Do you notice that your computer has been infected by eGdpSvc.exe? Cannot remove the threat by using your antivirus program? How to resolve this problem? Learn more from this post.
eGdpSvc.exe is a malicious executable file that enters into users’ computer stealthily together with freeware, shareware, video codecs, spam attachments and other things downloaded from the Internet. This file will drop many additional vicious files onto the targeted computers, which bring many problems to the computer systems. It will also flood users’ computers with numerous security alerts, error messages and strange pop-up windows. Besides, this file will change the system settings, in order to achieve its goals, such as disabling firewall and antivirus program, blocking users’ access to security related websites and allowing the remote hackers to visit the infected computers furtively. Consequently, users’ computer would be easily invaded by more malware and may be controlled by the remote hackers. In addition, users’ sensitive information like online banking account login information could be stolen by the rogue hackers without any knowledge. However, they might be unable to remove the threats on their machines, since the antivirus programs have been disabled. It is clear that eGdpSvc.exe is a great threat to users’ computers. So, you have to remove it without any delay.

Symptoms of the Infection

Your computer gets slower than usual.
Your computer system crashes or freezes occasionally.
Your computer receives strange error messages or pop-ups.
Your browsers are redirected to suspicious websites.
Unknown toolbars are added to your web browsers.
You can’t access certain websites, especially security related websites.
New icons appear on your computer desktop.
You cannot launch some programs, such as antivirus programs.
Your computer sometimes shut down or restarts itself.
Some files or programs are missing without reason.

How to Remove eGdpSvc.exe (Removal Tutorial)

If your antivirus program has been disabled and is not able to eliminate the malicious file, then, you can try manually removing it from your infected machine. To manually remove it, you have to kill its process and remove its related files and registry entries from the computer. Follow the step-by-step guide below:
Step 1: Kill the related process.
a. Open Task Manager by right-clicking the taskbar, and then clicking Start Task Manager.
start-task-manager-
b. Click the Processes tab, then you will see a list of all the processes that are currently running under your user account. To view all of the processes currently running on the computer, click “Show processes from all users”.
task_manager_win7
c. Search for process of eGdpSvc.exe, and then click “End Process” to kill it.
Step 2: Show all hidden files and folders.
a. Click on the Start button and select Control Panel.
start-control-panel-windows7
b. Click on “Appearance and Personalization” and click “Folder Options”.
click folder options win7
c. Click on the View tab, in the Folder Options window, tick “Show hidden files, folders, and drives”, and non-tick “Hide protected operating system files (Recommended)”.
folder-options_
d. Click “OK” at the bottom of the Folder Options window.
Step 3: Delete related files and folders.
a. Navigate to the local disk C.
local disk C
b. Type the file name into the search box on the right top of the window and press Enter.
Win7_Search_3
c. Delete any files and folders related to eGdpSvc.exe.
%Common Appdata%\eSafe\[file name]
% Program Files% \[file name]\ [file name]. exe
%UserProfile%\Desktop\[file name]. lnk
%UserProfile%\Start Menu \[file name]\ [file name]. lnk
%UserProfile%\Start Menu \[file name]Help. lnk
%UserProfile%\Start Menu \[file name]\Registration. lnk
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch \[file name]. lnk
Step 4: Remove the malicious registry entries.
a. Click on the Start Orb, type “Regedit” into the search box, and click the program “Regedit” showing in the result list.
open registry editor_windows7
b. When the Registry Editor is opened, search for the following registry entries and delete them.
win7-registry-Editor
HKEY_CURRENT_USER\Software\[file name]
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “random characters”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\[file name]
HKEY_LOCAL_MACHINE\SOFTWARE\[file name]
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “saxs”
Tips: Manual removal of eGdpSvc.exe is not for everyone. Each step should be accomplished carefully, or you may bring additional problems to your system. If you have no any experience of editing the registry, it is recommended that you use an automatic removal tool to completely and easily clean up eGdpSvc.exe from your machine.

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